Ford Otosan (FO) fleet customers are organized especially in Istanbul area. Each customer runs hundreds of Ford Transit vehicles in his fleet and demands urgent service. Altınay field teams reach all vehicles within 24 hours at the latest and provide the necessary technical support at both the customer parking lot and the FO dealer.
Altınay After Sales Services team can be reached by phone and e-mail. All customer complaints and technical problems are recorded and the information collected is shared with the relevant departments of the FO periodically.